Frequently Asked Questions

Explore answers to popular questions to quickly get the details you need about our products and services.

How can I place an order on ToolFox?

Simply browse our online catalog, add items to your cart, and check out securely in minutes.

Is Toolfox 3 easy to install?

Yes, it takes less than 5 minutes. If you need a guide, we have instructional videos available. Check out our YouTube Channel @Toolfox3 or just shoot us an email at contact@toolfox.cc or our contact page and we will be glad to help guide you.

How fast will my package ship?

We strive to ship your order as quickly as possible and most orders ship in 2 business days or less after the order confirmation and payment date. We will provide you with the tracking number for your package as soon as it is shipped.

What are the terms of sale, do you accept returns?

Our complete terms (including the return and warranty policy) are listed at the checkout page and are available at Terms and Conditions and Privacy Policy

Do you offer volume discounts or sponsored reviews?

Yes, contact us via our contact page for more information on bulk orders, car repair shop collaboration and opportunities for sponsored showcases, reviews or referrals.

Will this have any negative effect on my car?

No our device is transparent/invisible to the car, makes no changes and is transferable from one car to the other. You can install and remove it at any time or as many times you desire. You will still be able to update the car anytime without it affecting any functionality.

Do you support older legacy Model S/X cars?

No, but we are working on it. We hope to support legacy Model S and X cars soon. The installation for those vehicles is in a different location with a different harness plug. That variant of the device is not yet ready and is still undergoing internal testing. Please check back with us soon for updates.